GiveDirectly

Job Title: Field Officer – Retail Program

Job Location: Bomet County, Kenya

Terms: Contract | Partially Remote

Role Overview: The Field Officer is the primary contact between GiveDirectly and the recipients. His/her role will be central to the success of the organization’s field operations.

They hold the face and reputation of the organization in the community and manage the relationship with recipients and lowest level leaders in the community.

The field officers work full-time in the field and report to an Associate Field Manager. This role does not manage any other staff.

GiveDirectly holds highly the value of keeping recipients as the priority of our work and always ensuring recipients are satisfied with how the organization relates with them.

The field officer therefore ensures eligible recipients are safeguarded, their rights are protected, their choices are respected and that they have the necessary support mechanisms to fully realize the impact of the transfers they receive from GiveDirectly.

Part of the field officer’s growth responsibility includes supporting the Associate Field Manager in the day-to-day of field operations, including work planning, field risk assessment, Community mobilization, and sensitization, recipient protection.

Responsibilities

Community Engagement

  • Conduct community entry meetings at the village level with the help of the village elder.
  • Populate the village list for use by the census team.
  • Identify any potential risks that we may face before starting enrollment activities in the village.
  • Update the community engagement trackers with the outcome of the meetings.

Census

  • Meet with the village elder to understand village boundaries
  • Working with other team members, visit every household in the village.
  • Complete quality and accurate census surveys for all eligible households using Taroworks.
  • Sync the collected data every day after the field activities.
  • Brief the AFM (or their designate) on the day’s outcome and help him/her in the management of any potential risks that may/emanate during the census.

Registration

  • Explain Give Directly’s program to eligible households
  • Provide cell phones to recipients as appropriate and report on issuance back to the office.
  • Identify and eliminate ineligible households
  • Complete quality and accurate registration surveys for all eligible households using Taroworks.
  • Sync the collected data every day after the field activities.
  • Brief the AFM (or their designate) on the day’s outcome and help him/her in the management of any potential risks that may/emanate during the registration.

Audit

  • Identify and eliminate ineligible households
  • Complete quality and accurate audit surveys for all eligible households using Taroworks.
  • Sync the collected data every day after the field activities.
  • Brief the AFM (or their designate) on the day’s outcome and help him/her in the management of any potential risks that may/emanate during the audit.

Requirements

  • Minimum of a Diploma and degrees in relevant fields
  • Previous working experience in the field with vulnerable communities (1-2 years minimum)
  • Empathy, honesty, and the highest standards of integrity
  • Strong interest in advancing the distinctive values and mission of GiveDirectly
  • Fluency in local languages and excellent communication skills
  • Physical fitness and the ability to cope with difficult weather conditions or terrain
  • Patience and good judgment in resolving recipient problems

GD Values

  • Recipients first. We prioritize recipient preferences over donor preferences or our own.
  • Team Next. We do what is best for the success of the organization – not the individual.
  • Be proactively candid. We say what we believe and are honest in sharing information.
  • Create positive energy. We strive to be a source of energy – not drain it – for our colleagues.
  • Think rigorously. Act Quickly. We are intellectually rigorous and oriented towards action – not debate.
  • Know yourself and grow. We recognize and accept our imperfections with a focus on growth
  • Accept reality. Propose solutions. We don’t dwell on problems. We are actively working to create solutions.
  • Be productively ambitious. We take the risk of pursuing industry-changing successes, not marginal advancements.

How to Apply

Field Officer – Retail Program

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**




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