D T Dobie

Job Title: Sales Executive – Bus / Trucks

Department: Sales

Section / Unit: Sales

Reports to: Branch Manager – Mombasa

Work station: Mombasa

Job Purpose: The purpose of the job is to increase the sales of our solutions through customer visits, proper reporting & close collaboration with the dealer.

Main Responsibilities of the Job

Managerial / Supervisory: N/A

Operational Responsibilities

  • Sale of new units Bus/Trucks or any other brands the company may introduce
  • Efficient use of SSI, DSSW/Product knowledge, E Learning and CRM achieving 100%
  • Procure LPO and or payments of new sales deals
  • Attend to showroom traffic
  • Attend to company events as and when required
  • Achieve monthly sales targets
  • Prepare and present quotations to prospective customers, keeping within authorized discounts
  • Delivery of new vehicles to customers
  • Collect market information on market trends and shifts to assist in accurate ordering of new models, and update our database
  • Submit activity report to the Branch Manager – Mombasa on daily basis
  • Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
  • Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
  • Prepare quotations in a timely manner in line with the D T Dobie guidelines to assist close sales in a timely manner;
  • Create sales orders to facilitate timely invoicing
  • Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
  • Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
  • Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
  • Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
  • Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
  • Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
  • Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
  • Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the D T Dobie brands;
  • Submit accurate daily/weekly deliveries and order intake data to the sales manager to keep track of the monthly sales targets as per budget;
  • Support in the unit ordering process to ensure optimal stock holding at all times;
  • Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
  • Assist customers in filing government tax documentation e.g. itax in order to prepare advance tax documents.
  • Any other duties as may be assigned from time to time by Management

KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum level of academic and professional qualification required to perform effectively in the role

  • Degree in sales and marketing or other relevant field

Minimum level of experience required to perform effectively in the role

  • 3 years’ working experience in sales in the automotive industry

WORKING RELATIONSHIPS

Internal customers

  • Sales Administration
  • Registration Officers
  • Logistics And Vehicle Preparation Team
  • Marketing
  • Sales Stocks And Planning
  • Service Advisors
  • Parts Sales
  • Finance Department

External Customers

  • Corporate Clients
  • SMEs
  • Individual Clients
  • Suppliers
  • Financial Institutions/Banks
  • Pre-Owned Units Section
  • Kenya Revenue Authority
  • Contracted Personnel

COMPETENCIES

Technical

  • Proficient in Microsoft Office applications/computer literacy
  • Driving Skills
  • Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
  • Knowledge in professional standards

Functional

  • Writing skills
  • Presentation skills

Behavioral

  • Excellent Customer Service skills
  • Excellent interpersonal skills
  • Pleasant and outgoing personality
  • Strong negotiating and influencing skills
  • Excellent presentation skills and communication skills (written and spoken)
  • A team player with a go-getter attitude
  • Ability to work under pressure and meet sales targets
  • Organizational skills.

How to Apply

If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 18th June 2021 to dtdobiehr@cfao.com

Please indicate Sales Executive – Bus/Trucks (Mombasa) as the header of your email.

D T Dobie is an equal opportunity employer




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