D T Dobie

Job Title: Sales Executive – Bus / Trucks

Department: Sales

Section / Unit: Sales

Reports to: Branch Manager – Mombasa

Work station: Mombasa

Job Purpose: The purpose of the job is to increase the sales of our solutions through customer visits, proper reporting & close collaboration with the dealer.

Main Responsibilities of the Job

Managerial / Supervisory: N/A

Operational Responsibilities

  • Sale of new units Bus/Trucks or any other brands the company may introduce
  • Efficient use of SSI, DSSW/Product knowledge, E Learning and CRM achieving 100%
  • Procure LPO and or payments of new sales deals
  • Attend to showroom traffic
  • Attend to company events as and when required
  • Achieve monthly sales targets
  • Prepare and present quotations to prospective customers, keeping within authorized discounts
  • Delivery of new vehicles to customers
  • Collect market information on market trends and shifts to assist in accurate ordering of new models, and update our database
  • Submit activity report to the Branch Manager – Mombasa on daily basis
  • Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
  • Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
  • Prepare quotations in a timely manner in line with the D T Dobie guidelines to assist close sales in a timely manner;
  • Create sales orders to facilitate timely invoicing
  • Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
  • Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
  • Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
  • Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
  • Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
  • Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
  • Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
  • Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the D T Dobie brands;
  • Submit accurate daily/weekly deliveries and order intake data to the sales manager to keep track of the monthly sales targets as per budget;
  • Support in the unit ordering process to ensure optimal stock holding at all times;
  • Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
  • Assist customers in filing government tax documentation e.g. itax in order to prepare advance tax documents.
  • Any other duties as may be assigned from time to time by Management


Minimum level of academic and professional qualification required to perform effectively in the role

  • Degree in sales and marketing or other relevant field

Minimum level of experience required to perform effectively in the role

  • 3 years’ working experience in sales in the automotive industry


Internal customers

  • Sales Administration
  • Registration Officers
  • Logistics And Vehicle Preparation Team
  • Marketing
  • Sales Stocks And Planning
  • Service Advisors
  • Parts Sales
  • Finance Department

External Customers

  • Corporate Clients
  • SMEs
  • Individual Clients
  • Suppliers
  • Financial Institutions/Banks
  • Pre-Owned Units Section
  • Kenya Revenue Authority
  • Contracted Personnel



  • Proficient in Microsoft Office applications/computer literacy
  • Driving Skills
  • Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
  • Knowledge in professional standards


  • Writing skills
  • Presentation skills


  • Excellent Customer Service skills
  • Excellent interpersonal skills
  • Pleasant and outgoing personality
  • Strong negotiating and influencing skills
  • Excellent presentation skills and communication skills (written and spoken)
  • A team player with a go-getter attitude
  • Ability to work under pressure and meet sales targets
  • Organizational skills.

How to Apply

If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 18th June 2021 to dtdobiehr@cfao.com

Please indicate Sales Executive – Bus/Trucks (Mombasa) as the header of your email.

D T Dobie is an equal opportunity employer

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