Jan 2018 Job Application Customer Relations Officer in Kwale County


Job Opportunity: Customer Relations Officer in Kwale County


Career Application: Customer Relations Officer in Kwale County

Job Group ‘H’

Customer Relations Officer Job Responsibilities

  • Answering queries from the press or other media representatives
  • Writing press releases and news reports about the work of the department
  • Developing media contacts
  • Monitoring media coverage
  • Preparing media evaluation reports
  • Attending press conferences and media interviews
  • Distributing press releases
  • Attending public committee meetings as a representative of the department
  • Informing members of the public (as well as the press) about events and initiatives
  • Keeping up to date with all issues that affect the department
  • Accompanying staff on field visits
  • Organize media events and promotional activities in conjunction with other staff
  • Any other relevant duty and responsibility within the County Health Department

Qualifications for the Customer Relations Officer Job

  • Must be a Kenyan citizen Must have a diploma in Public/Media Relations
  • Excellent communication skills both written and oral
  • An excellent working knowledge of IT and all applications relating to communications
  • Strong organizational skills
  • An efficient working manner
  • The ability to write press releases and news reports
  • The ability to manage a heavy workload
  • An excellent knowledge of the national and regional media
  • The ability to work well under pressure
  • The ability to work to tight deadlines
  • The ability to work well as a team
  • The ability to work using own initiative
  • Creativity
  • Close to attention detail
  • The ability to cope with criticism
  • A friendly, approachable and confident manner
  • A flexible and committed approach to the job
  • Experience of dealing with the public in a busy working environment is useful for the job, particularly work which involves networking and developing contacts.
  • It is necessary to be able to demonstrate a strong interest in the media and a good knowledge of press contacts.

How to Apply

NOTE: All applicants for the following positions should Seek:-

  1. Clearance certificate from the Ethics and Anti-Corruption Commission
  2. Certificate of good Conduct
  3. Tax clearance certificate from KRA
  4. Certificate of registration and a letter of good standing, if one is a member of a professional body v. Clearance certificate from Kenya Credit Bureau
  5. Clearance certificate from HELB

Application MUST be addressed to;



P.O BOX 4-80403,


So as to reach the aforementioned by 4.00 PM on Friday, 19th January, 2018

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