Feb 2018 Career Employment Kenya Red Cross as a Quality of Care Coordinator in Kenya

Job Vacancy: Kenya Red Cross as a Quality of Care Coordinator in Kenya


Job Employment: Kenya Red Cross as a Quality of Care Coordinator in Kenya

Kenya Red Cross Society is one of the largest humanitarian organisations in Kenya. Its vision is to be the most effective, most trusted and self-sustaining humanitarian organization in Kenya, serving present and future generations.

The National AIDS and STI Control Program, with support from the Global Fund to fight HIV/AIDS, TB, and Malaria, seeks to strengthen quality and efficiency of care for Persons Living with HIV AIDS in Kenya.

NASCOP aims to ensure that 90% of the population knows their HIV status, 90% of HIV+ on treatment, and 90% of those on treatment are virally suppressed.

To do this, NASCOP is making strides towards improving the quality and efficiency of service delivery for HIV testing, treatment and patient retention by promoting differentiated care delivery tailored to patients’ needs.

Using the Collaborative Quality Improvement approach, innovations developed from one facility will be shared with others seamlessly.

In partnership with NASCOP, KRCS wishes to appoint a suitable, energetic, reliable and experienced individual to fill the position of Deputy National Quality of Care Coordinator on a full-time basis.

The position is for an initial period of one (1) year but with a possibility for renewal.

The duty station will be in Nairobi but with significant travel to counties outside of Nairobi.

Reporting to: National Quality of Care Coordinator

Job Location: Nairobi

Overall Purpose: In close collaboration with the National Quality of Care Coordinator at NASCOP, the Deputy National Quality of Care Coordinator will support all activities related to the management of the Differentiated Care Quality and Efficiency Collaborative Improvement approach that will focus on improving the cost and outcomes of HIV testing, treatment and retention of PLHA on ART.


  • Work in close collaboration with the NASCOP Technical Advisors for adult and paediatric ART, PMTCT, HTS, MARPs, and others
  • Serve as Secretary of the Collaborative Improvement Steering Committee
  • Initiate and maintain quality improvement activities with county and sub-county management and supervisory bodies
  • Build Quality Improvement capacity of county and sub-county supervisors
  • Conduct supervisory visits to health facilities with county and sub-county supervisors
  • Provide assistance to the process of adaptation of national ART guideline within health facilities involved in the Collaborative Improvement activity
  • Plan and manage logistics and content of all Learning Sessions
  • Help to plan and manage all content for coaching of health facility staff during Action Periods (in between Learning Sessions)
  • Oversee timely and regular coaching visits to teams at all health facilities included in the Collaborative Improvement activity
  • Ensure timely documentation of all activities and progress of health facility teams at all Collaborative Improvement sites
  • Helps to manage data collection, monitoring, analysis and reporting for all Collaborative Quality Improvement sites
  • Facilitate the development of periodic team action plans at all Collaborative Quality Improvement sites
  • Collaborate, support, and communicate regularly and effectively with all relevant bodies and technical working groups within NASCOP and with all Oxford Epi/Kenya staff and consultants
  • In collaboration with the National Quality of Care Coordinator, produce monthly progress reports of activities to be shared with the Head of NASCOP;
  • Write and edit other necessary correspondences and documents/reports as needed
  • Work closely with relevant NASCOP bodies to ensure integration of the Collaborative Quality Improvement Approach at all levels of implementation (site, sub-county, county, national) and along the HIV cascade (testing, treatment, viral load suppression)
  • Foster and maintain relationships with local partners in HIV/AIDS Care and Support
  • Identify and develop local champions in quality improvement
  • Work closely with the National Quality of Care Coordinator at NASCOP to update quality improvement tools


  • Medical Doctor or Degree in Public Health, Social Sciences, Education, Sociology, or other related field
  • Masters’ Degree in Public health, Social sciences, Education, Sociology or other related field will be an added advantage
  • Trained in clinical management of HIV/AIDS approaches


  • 5 to 7 years’ work experience within the Kenyan healthcare delivery system, including management level experience in international projects
  • Sound understanding and recent experience in implementing modern quality improvement
  • Experience in the set up and use of electronic data collection and real time data management systems
  • Experience working in counties either as service provider or supervisor
  • Experience in process analysis, and in designing assessment tools

Knowledge & Skills

  • Demonstrated ability to collaborate with diverse teams and effectively communicate new, complex and/or sensitive topics
  • Advanced written communication: proposal development, report writing, report preparation
  • Experience with Microsoft Office products including Excel and the Internet
  • Fluent in English and Swahili

How to Apply

Interested candidates who meet the above qualifications should send their applications to the address below on or before 16th February 2018.

Secretary General Kenya Red Cross Society P.O. Box 40712-00100, Nairobi

Applications should have a cover letter, curriculum vitae, copies of credentials and names and contacts of three referees.

Job disclaimer and notification: Kenya Red Cross Society is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.

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